Политика конфиденциальности

MAIN INFORMATION

  • To offer top-quality services on our website, we use cookies.
  • Cookies are small text files that websites can use to give users a more efficient experience.
  • Cookies allow us to ensure that our website works properly and that we provide its core functions. If you give us your consent, we will use cookies also for measuring and analysing the use of the website, as well as for marketing purposes.
  • We may legally store cookies on your device as long as they are necessary for the operation of this website. We need your consent for all other types of cookies. Please note that you can change or withdraw your consent at any time by clicking on the icon in the bottom left-hand corner of the page.
  • Our website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
  • The controller of your personal data, i.e. the entity that determines the purposes and means of processing, is Centro-chem spółka z ograniczoną odpowiedzialnością spółka komandytowa based in: Turka 141b, 20-258 Lublin. Your personal data will be processed for the purpose of providing the basic functions of our website. If you give separate consent, your data will be processed also for the purpose of providing offers, services and communications tailored to your preferences and for the purpose of analysing website traffic and providing social features (according to the preferences you have specified). If you wish to give your consent to the installation of cookies of all the categories listed above on your device, click the “Accept all” button; if you wish to refuse consent to the use of any cookies apart from essential cookies, click the “Reject” button. You can change the individual cookie settings by clicking on the “Change settings” button. If the settings match your preferences, please click the “Save settings” button to give your consent to the installation of cookies on your device to the extent you wish. Bear in mind, also, that you can easily change the settings you originally chose at any time. For more details on how we process your personal data and what your rights are, please see our Privacy Policy.

PRIVACY POLICY

§1. General provisions

  1. We respect the right to privacy of anyone who has entrusted Centro-chem spółka z ograniczoną odpowiedzialnością spółka komandytowa, hereinafter referred to as Centro-chem sp. z o.o. sp.k. or the Company, with their personal data. This is why we wish to declare that we process the obtained data in compliance with national and European legal regulations and in conditions that ensure data security, i.e. confidentiality, availability, integrity and accountability of any performed activities. We want to make sure that the processing operations we undertake are transparent, which is why we present the data protection principles adopted by Centro-chem sp. z o.o. sp.k., established pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as the “GDPR”).
  2. The policy is addressed to users of the www.centro-chem.pl website, hereinafter referred to as the “Website”. The Policy outlines how the data of website users obtained directly from them or through cookies and similar technologies are collected and used.
  3. The controller, or the entity that determines the purposes and means of personal data processing, is Centro-chem spółka z ograniczoną odpowiedzialnością spółka komandytowa based in 20-258 Lublin, Turka 141b.
  4. Centro-chem sp. z o.o. sp.k. is committed to protecting personal data and has therefore appointed a Data Protection Officer, whom you can contact at the e-mail address iod@centro-chem.pl or in writing at our registered address: Turka 141B, 20-258 Lublin 62.
  5. Whenever hereinafter reference is made without any further specification to::
    • Controller, this should be understood to means Centro-Chem spółka z ograniczoną odpowiedzialnością Spółka komandytowa in Turka, Turka 141B, 20-258 Lublin; entered in the Register of Entrepreneurs under KRS number: 0000822639, NIP (Tax ID): 7132339236, REGON (Business ID): 43093238600000;
    • Personal data, this should be understood to mean information about an identified or identifiable natural person through one or more factors specific to that person's physical, physiological, genetic, mental, economic, cultural or social identity, including the device’s IP address, Internet identifier and information collected through cookies and any similar technology;
    • Policy, this should be understood to mean this Privacy Policy
    • GDPR, this should be understood to mean Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC[1];
    • Website, this should be understood to mean the website operated by the Controller at https://www.centro-chem.pl
    • User, this should be understood to mean any natural person visiting the Website or using one or more services or functionalities described in the Policy.

§2. Personal data protection

  1. As the User's uses the Website, the Controller collects data insofar as necessary for the provision of specific services offered. Below you will find a detailed description of the principles and purposes of the processing of Personal Data collected during the User’s use of the Website.
  2. We process all personal data that you provide on the Website or that we collect about you when you use the Website, acting in our capacity as the Controller in accordance with the GDPR.
  3. We apply the technical measures required by applicable data protection legislation for preventing unauthorised persons from obtaining and modifying personal data transmitted by electronic means, i.e. within our Website.

§3. Purposes and legal basis for processing personal data on the website

  1. The Controller processes the personal data of all persons using the Website for the following purposes:
    • providing services by electronic means to make the content collected on the Website available to Users – in this case, the legal basis for the processing is the necessity of the processing for the performance of a contract (Article 6(1)(b) of the GDPR);
    • establishing, pursuing or defending claims – the legal basis for the processing is the Controller's legitimate interest (Article 6(1)(f) of the GDPR) in protecting your rights.
  2. You may contact the Controller using an electronic contact form. In order to use the form, you need to provide the Personal Data necessary to contact you and to respond to your request.
  3. Personal data are processed for the purpose of identifying the sender and handling their enquiry sent via the form provided – the legal basis for the processing is the necessity of the processing for the performance of a service contract (Article 6(1)(b) of the GDPR); for data provided on an optional basis, the legal basis for the processing is consent (Article 6(1)(a) of the GDPR).
  4. The Controller may also use the User’s personal data to send marketing content to the User through various channels, i.e. by mail e-mail or MMS/SMS. The Controller will take such action only if the User has given their consent, which they may withdraw at any time.
  5. Personal data are processed:
    • based on the User's consent (Article 6(1)(a) of the GDPR)
    • The User’s personal data may be processed for direct marketing by means of the Newsletter or by telephone contact only based on the User’s express consent given voluntarily and in advance. The lawfulness of such processing is based on the User’s consent. Any consent given may be withdrawn at any time. Please bear in mind that the withdrawal of consent has effect only for the future, without prejudice to the lawfulness of the processing performed on the basis of consent before its withdrawal;
    • for the purpose of sending requested commercial information – the legal basis for the processing, including with the use of profiling, is the Controller’s legitimate interest (Article 6(1)(f) of the GDPR) in relation to the consent given.
      The User’s personal data may be processed for direct marketing by means of the Newsletter or by telephone contact only based on your express consent given voluntarily and in advance. The lawfulness of such processing is based on the User’s consent. Any consent given may be withdrawn at any time. Please bear in mind that the withdrawal of consent has effect only for the future, without prejudice to the lawfulness of the processing performed on the basis of consent before its withdrawal.
    • for analytical and statistical purposes – the legal basis of the processing is the Controller's legitimate interest (Article 6(1)(f) of the GDPR), involving analyses of Users' activity on the Website with a view to improving the applied functionalities. The processing may be considered necessary for the exercise of legitimate interests by us or by a third party where it has no undue impact on your interests or your fundamental rights and freedoms. In processing personal data on this basis, we always strive to keep a balance between our legitimate interest and privacy. Where the processing is based on this legal basis, the Joint Controllers have analysed the risk that the User’s rights or freedoms may be violated and have assessed the technical and organisational measures in place to protect personal data. The legitimate interests in connection with the Website we operate may be:
      • asserting or defending claims,
      • direct marketing in traditional form (e.g. by letter),
      • handling enquiries and complaints,
      •  use of cookies and profiling for marketing purposes;
      • taking care of the security of our IT systems,
      •  performing analyses on how the website or its individual parts are used and how the website can be improved or upgraded,
      •  pursuing internal administrative purposes, including statistical purposes.
    • processing is necessary for the purpose of complying with the Joint Controllers’ legal obligations (Article 6(1)(c) of the GDPR). This applies, for instance, to a situation where your data are shared upon request from competent state authorities or courts.
  6. The following categories of the User’s personal data will be processed as part of the Website:
    •  identification data provided in the Newsletter form, e-mail address, first and last name,
    •  identification and contact data provided in the contact form, i.e. first name, last name, company name and e-mail address, telephone,
    • personal data which you have voluntarily provided to us by accessing the Website, such as the Internet protocol addresses of our visitors, in addition to aggregate data, i.e. information on how many visitors have logged on to our website, which pages they have visited previously, etc. Such data are collected automatically. For more information on how we collect aggregate data, please see our cookie notice available on the Website,
  7. The Joint Controllers collect the User’s personal data specified in section 6 directly from the User.
  8. In connection with the Joint Controllers’ activities, the User's personal data may be entrusted and made available to the following entities:
    • the website administrator,
    • providers of IT systems and hosting services,
    • entities providing document archiving services,
    • courier companies and postal operators.
  9. Should you withdraw your consent to the processing of your personal data for direct marketing purposes, your data will be erased without undue delay.
  10. We process your personal data for the purposes indicated below for the period of time specified below:
    • Concluding and performing a contract: with a customer (including a brick-and-mortar and an online shop); a contractor
      (Article 6(1)(b) and (f) of the GDPR For the period prior to the conclusion of the contract and for the duration of the performance of the contract)
      Centro-chem sp. z o.o. sp.k. in the context of actions taken in order to conclude a contract or to perform it, contacts employees
      /associates
      of customers and contractors for a legitimate purpose. In addition, the controller may obtain from its contractor the basic data of its employee/associate (first and last name, place of employment or co-operation, telephone number and, in specific situations, photo document number) who is a driver in the context of the logistics process to which the data relate from the entity with which that person is employed or with which that person cooperates.
    • Account registration in the https://chem-sklep.pl webshop.
      (Article 6(1)(b) of the GDPR For the period of holding an account at: chem-sklep.co.uk, i.e. the performance of an electronic service contract)
    • Handling complaints
      (Article 6(1)(b) and (f) of the GDPR For 1 year after the expiry of warranty or the end of a complaint handling procedure.)
      In connection with the processing of complaints, the Controller contacts customers’ employees/associates for a legitimate purpose.
    • Asserting or defending legal claims
      (Article 6(1)(f) of the GDPR For the duration of proceedings regarding claims asserted, i.e. until the claims have become final and, in the case of enforcement proceedings, until the claims asserted have been finally settled.)
      In connection with asserting or defending legal claims for legitimate purposes, the Controller may process the data of employees/associates of customers or contractors.
    • Archiving documents insofar as necessary for the performance of legal duties, in particular under tax legislation and accounting legislation, and for the purpose of archiving other documents resulting from legitimate interests
      (Article 6(1)(c) and (f) of the GDPR For the periods specified in accounting legislation (for up to 6 years as a general use), for data contained in other documents until an objection is lodged.)
      If no archiving period is specified for certain documents by law, the Controller retains the selected documents for as long as their retention falls within the Controller's legitimate purpose regulated by the time of asserting claims, if any.
    • Conducting marketing activities for products and services related to the Company’s business without using any means of electronic communication and telephone numbers.
      (Article 6(1)(f) of the GDPR for marketing activities of the Controller's own products and services and Article 6(1)(a) of the GDPR for marketing activities of the products and services of the Controller's partners.)
      Retention period: Until you raise an objection or withdraw your consent, i.e. indicate to us in whatever way you choose not to remain in contact with us and receive information about our activities. You may withdraw your consent at any time, but withdrawal of consent is without prejudice to the lawfulness of the processing performed on the basis of consent prior to its withdrawal.
      Conducting marketing activities to promote the business pursued.
    • Conducting marketing of products and services related to the Company's business with the use of electronic communications and/or telephone numbers.
      (Article 6(1)(f) of the GDPR for marketing activities of the Controller's own products and services and Article 6(1)(a) of the GDPR for marketing activities of the products and services of the Controller's partners.
      In view of other applicable regulations, in particular the Telecommunications Act and the Electronic Services Act, these activities are performed according to consents held for the use of the communication channel.
      Retention period: Until the service user raises an objection or withdraws their consent, i.e. indicate to us in whatever way that they choose not to remain in contact with us and receive information about our activities. You may withdraw your consent at any time, but withdrawal of consent is without prejudice to the lawfulness of the processing performed on the basis of consent prior to its withdrawal.)

      Conduct marketing activities to promote the business pursued using email addresses and/or telephone numbers.
    • Controlling access, including monitoring, on the controller's premises to increase staff security and protect property and keep confidentiality.
      (Article 6(1)(f) of the GDPR
      Video recordings will be processed solely for the purpose for which they were collected and retained for a period not longer than 3 months from the date of the recording, unless the recording constitutes evidence in proceedings, in which case such recording will be kept until the proceedings are finally concluded or until an objection is lodged.)

      Performing access control for persons staying on the Controller's premises is the Controller's legitimate purpose and, for employees, arises from a legal provision (Article 222 of the Civil Code).
    • Recruitment
      (Article 6(1)(a), (c) and (f) of the GDPR Up to 3 months from the end of the recruitment process and, where consent is given for further recruitment processes, no longer than one year.)
      The Controller may keep, without any additional consent from the data subject, the data of other job applicants who have not yet been hired for up to 3 months after the job applicant has been selected, as a legitimate purpose of the Controller in view of the fact that the hired employee/associate may not be successful in the job or may resign, and thus the Controller has not completed the recruitment process intended to hire or  establish a permanent cooperation with the candidate.
    • Keeping a contact form on the website
      (Article 6(1)(f) of the GDPR The data retention period is related to the subject of the enquiry made using the contact form.)
      Article 6(1)(f) of the GDPR The data retention period is related to the subject of the enquiry made using the contact form.
    • Human resources management – management of employees and associates
      (Article 6(1)(a), (b), (c) and (f) of the GDPR Article 9(2)(b) of the GDPR 
      In compliance with applicable legislation requiring the archiving of labour law documentation. 
      A 10-year retention period for documentation on matters related to the employment relationship and the employee's personal file is applicable to all employees hired after 1 January 2019. For employees hired after 31 December 1998 and before 1 January 2019,
      the documentation related to the employment relationship and the employee's personal file will be kept for a period of 50 years from the date of termination or expiry of the employment relationship, except if the employer submits a declaration that it intends to provide information reports for all employees and contractors employed during that period and actually submits the reports. Where the retention period for the selected documents is shorter, the Controller will observe this shorter period. Civil law contracts will be kept until the expiry of the limitation periods for related claims.
      )
    • Performing analytical activities (better tailoring of services to the needs of service users, general optimisation of the controller’s products, optimisation of service processes, building user knowledge, etc.).
      (Article 6(1)(f) of the GDPR
      For the duration of the contract and following its termination until the time specified in the objectives above.
      )
      Ownership of analytical activities.
    • Surveying user satisfaction by determining the level of service quality and user satisfaction with the Controller’s products and services
      (Article 6(1)(f) of the GDPR For the duration of the Contract or until an objection is raised.)
      Conducting a satisfaction survey.
    • Cookies
      Adjusting website content to users’ needs, optimising the use of websites. In addition, website maintenance, website user visits and website activity analysis.

      (Article 6(1)(f) of the GDPR
      Personal data will be processed for the periods specified in the Cookie Policy or until you object to the processing. An objection can only be raised by modifying the end user's browser settings to prevent the collection of information with cookies.
      )
      The Controller's legitimate interest in operating websites
  11. Where the periods for asserting claims, if any, are shorter than the periods for retaining accounting documents for tax purposes, we will keep these documents for as long as is necessary for tax and accounting purposes, i.e. for five years after the end of the year in which the tax obligation arose.

§ 4. Data recipients

  1. For the purposes of its operations, the Company will disclose your personal data to the following entities:
    • postal or courier operators;
    • entities involved in payment activities (banks, payment institutions);
    • other entities with personal links to Centro-chem sp. z o.o. sp.k.;
    • IT service providers;
    • providers of advisory, consultancy, audit and legal services.

§ 5.Rights concerning processed data and the voluntary character of providing data 

  1. Any person whose data are processed by Centro-chem sp. z o.o. sp.k. has the right to:
    • access their personal data;
    • rectify their personal data;
    • erase their personal data;
    • restrict the processing of their personal data;
    • object to the processing of their personal data;
    • data portability.

§ 6.

  1. Providing personal data is required in order to conclude contracts and make settlements for the conducted business activity and for Centro-chem sp. z o.o. sp.k. to comply with legal requirements. Otherwise (in particular for data processing performed by Centro-chem sp. z o.o. sp.k. for marketing purposes), providing data is voluntary.

§ 7. Transfer of data to third countries

  1. As a general rule, personal data are processed in the territory of the European Economic Area. However, having regard to the services provided by the Controller's subcontractors in support for ICT services and IT infrastructure, the Controller may outsource certain activities or IT tasks to recognised subcontractors operating outside the EEA, and this may result in your data being transferred outside the EEA.
  2. The individual countries outside the EEA where your personal data will be processed ensure, in line with the European Commission's decision, an adequate level of protection of personal data according to EEA standards.
  3. Should your data be processed in the territory of States for which the European Commission has not established an adequate degree of personal data protection (according to EEA standards), the Controller concludes contracts with the recipients of your personal data in order to ensure an adequate degree of such protection. The aforementioned contracts are based on the standard contractual clauses issued by the European Commission pursuant to Article 46(2)(c) of the GDPR. You can obtain a copy of the standard contractual clauses referred to above from the Data Protection Officer. The method used by the Controller for safeguarding your data complies with the principles provided for in Chapter V of the GDPR. Consequently, you may request further details of the security measures in place in this regard, obtain a copy of these measures and information on where they are available.
    In addition, the basic business data of an employee/associate of Centro-chem sp. z o.o. sp.k. (such as name, job, business telephone number and e-mail address) may be sometimes transferred to third countries. The necessity of transferring data to third countries is subject to the performance of a contract between Centro-chem sp. z o.o. sp.k. and the employee/ associate whose personal data are transferred. The transfer of the personal data of an employee/associate to a third country concerns those persons who will perform activities for a third country contractor or potential contractor.

§ 8. Automated personal data processing

  1. Personal data will not be processed by automated means (including profiling) in such a way that any such automated processing could result in any decisions being made, or could give rise to other legal consequences, or would otherwise materially affect our customers, contractors and their employees/associates.
  2. Providing your personal data collected by the Joint Controllers is voluntary, but not doing so may lead to (depending on the purpose for which it is collected):
    • the inability of the Joint Controllers to carry out direct marketing in relation to you;
    • the inability of the Joint Controllers to send the Newsletter to the User;
    • the inability to answer an enquiry or complaint sent by the User.
  3. You have the right to lodge a complaint with the President of the Personal Data Protection Authority (to the address of the Personal Data Protection Authority, ul. Stawki 2, 00-193 Warsaw) if you believe that the processing of personal data concerning you violates the GDPR.

§ 9. Security of personal data

  1. The Controller continuously performs a risk analysis with a view to ensuring that Personal Data are processed by the Controller in a secure manner, primarily that the data are only accessed by authorised persons and only to the extent that this is necessary for the performance of their tasks. The Controller ensures that all operations on Personal Data are recorded and performed solely by authorised employees and associates.
  2. The Controller takes all necessary measures to ensure that also its subcontractors and other cooperating entities ensure that appropriate security measures are applied whenever they process Personal Data on behalf of the Controller.

§ 10. Changes to the privacy policy

  1. The Policy is reviewed on a regular basis and updated as necessary.
  2. The current version of the Policy was adopted on 5 April 2024 and has been in force since that date.

COOKIE POLICY

§ 1. General provisions

  1. The Website uses cookies for the purpose of adapting the content of the Website to the User’s needs and ensuring its proper functioning.
  2. “Cookies” are files or pieces of information that may be stored on your computer (or aby other unlocked device such as a tablet or smartphone) while you are visiting the Website. Cookies usually contain the name of the domain from which they originate, the length of time they are stored on the Device and the assigned value.
  3. The website Operators represent that they store and access information in the User’s devices using Cookies when providing electronic services.
  4. Below you can find the rules for storing and accessing information on the User’s Devices by means of Cookies for the provision of services provided by electronic means by the Operators.
  5. For adjusting or changing the browser settings, the User can consult the browser manual or view the help function. Below you can find links to instructions on how to delete Cookies for the most popular web browsers:
  6. Mobile devices:
    • Android;
    • iOS (Safari)
  7. This Cookie Policy clarifies what cookies are and how they are used, the types of cookies we use, i.e. the information we collect through cookies and how we use this information, and how to manage your cookie settings.
  8. Cookies are small text files used for storing small pieces of information. They are stored on your device when a page is loaded in your browser. These cookies make it possible for us to ensure that the website works properly, to improve its security, to offer a better user experience and to gain insights into how the website works and to analyse where it works well and where it needs improvement.
  9. Whenever hereinafter reference is made without any further specification to:
    • Policy, this should be understood to mean this Cookie Policy;
    • Website, this should be understood to mean the www.centro-chem.pl website.
    • Cookies, this should be understood to mean IT data, in particular small text files, recorded and stored on the devices used by the User to access the Website. 
    •  Operator’s Cookies, this should be understood to mean Cookies placed by the Operator, related to the provision of electronic services by Service Providers through the Website;
    • External Cookies, this should be understood to mean Cookies placed by the Operator's Partners via the Website;
    • Device, this should be understood to mean an electronic device through which the User accesses the Website;
    • Operator, this should be understood to means Centro-Chem spółka z ograniczoną odpowiedzialnością Spółka komandytowa in Turka, Turka 141B, 20-258 Lublin; entered in the Register of Entrepreneurs under KRS number: 0000822639, NIP (Tax ID): 7132339236, REGON (Business ID): 43093238600000;
    • User, this should be understood to mean any person using the Website
      in any way.
  10. Our website, like most online services, uses first- and third-party cookies for several purposes. Custom cookies are largely essential for the proper functioning of a website and do not collect any personal data.
  11. The third-party cookies we use on our website are used mainly for the purpose of gaining insight into how the website works and how you interact with our website, ensuring that our services are secure, providing advertising that is relevant to you, and, all in all, delivering a better and enriched user experience and helping to accelerate future interactions with our website.

§ 2. Cookie policy

  1. The website operator declares that, when providing services electronically, it stores and accesses information on the User's Device using Cookies.
  2. Cookies are required to provide services on the Website correctly.
  3. The Cookies used by the Operator are safe for the User’s Device. In particular, no viruses or other unwanted software or malware may enter the User’s Devices via this route. These cookies make it possible to identify the software used by the User and to customise the Website individually for each User.
  4. The Operator uses cookies for the purpose of:
    • tailoring the content of our pages to the needs of our users;
    • optimising the use of websites and applications;
    • collecting data about the use of the website, helping us to gain insight into how visitors use the website in order to improve the website’s structure, navigation and content;
    • displaying information in such a way as to avoid presenting the same content to the same user over and over again, and to present content in a way that reflects the user’s interests;
    • targeting the user with advertising content broadcast via partner systems outside the Operator’s websites and applications;
    • supporting Users and ensuring that they are safe while browsing by using mechanisms to prevent abuse of the websites.
  5. The Operator uses two types of cookies:
    • session cookies – cookies that enable us to save your choices, for instance for logging in. They remain on your device until you leave the website and the application or switch off your software (web browser);
    • permanent – stored on a device for the time specified in the cookie parameters or until the cookies are deleted.
  6. Depending on the purpose of cookies and other similar technologies, we use the following types of cookies:
    • essential for the operation of a service and application – making it possible to use our services, e.g. authentication cookies used for services that require authentication;
    • security cookies, used for detecting authentication abuse;
    • performance cookies – making it possible to collect information about how websites and applications are used;
    • functional cookies – making it possible to “save” the User's selected settings and personalising the interface, e.g. with regard to the chosen language or region of origin, font size, appearance of the website and application, etc;
    • advertising cookies – enabling the delivery of advertising content that is better tailored to your interests;
    • statistical cookies – used for counting web statistics.
  7. You may change your cookie settings on your own and at any time, defining the conditions for storing and accessing cookies on your Device. You may change the settings referred to in the preceding sentence, among other things, by means of your browser settings.  You may change these settings in particular in such a way as to prevent the automatic handling of cookies in the settings of your web browser or to receive a notification each time cookies are placed on your device. You may delete cookies at any time using the functions available in your browser.
  8. Please note that the restriction on the use of Cookies referred to in the above paragraph may have an impact on certain functions which intrinsically require Cookies.

§ 3. How to change your browser's cookie settings

  1. Your web browsing software (web browser) will usually allow information in the form of cookies and other similar technologies to be stored by default on your device, i.e. the one you actually use. As a result, you give your consent to the use of cookies for the aforementioned purposes through your software settings. You can withdraw your consent at any time by changing your settings. Not changing the settings will mean that the aforementioned information can be uploaded and stored on your device.
  2. You can manage cookies on your own from your web browser, i.e. take actions such as:
    • accepting the use of cookies, thus taking full advantage of the options offered by websites;
    • managing cookies at the level of individual, selected websites;
    • specifying settings for different types of cookies, for instance accepting permanent or session cookies, etc;
    • blocking or deleting.
  3. This website uses Google Analytics, a web analytics service provided by Google Inc. (hereinafter: Google). Google Analytics uses cookies. The information generated by the cookie about how you use this website is usually transferred to a Google server in the USA and stored there. However, as IP anonymisation has been activated on these websites, your IP address will be truncated in advance by Google in member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. The full IP address will be sent to a Google server in the USA and truncated there only in exceptional cases. Google will use this information, on behalf of the operator of this website, for evaluating your use of the website, for compiling website activity reports and for providing other services relating to website traffic and internet usage to the website operator. The IP address provided by Google Analytics will not be combined with other data held by Google.

    The data processing is intended to evaluate how the website is used and to compile reports on website activities. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the website operator’s legitimate interest.

    Google Analytics collects data on IP addresses, network location, date of visit, operating system and browser type. You can prevent cookies from being stored by using the appropriate setting of your browser software; please note, however, that doing so may mean that you are unable to use all the features of this website to the fullest extent possible.

    Furthermore, you can prevent Google from collecting data generated by cookies and data related to your use of the website (including your IP address), as well as from processing these data, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=pl (Browser Add On) to disable Google Analytics.
  4. Our website uses Google Conversion Tracking. If you have accessed our website via an advertisement sent by Google, Google Ads will set a cookie on your computer. A tracking cookie is used when a user clicks on an ad supported by Google. Expiring after 30 days, these cookies are not used for personal identification. If you visit certain pages on our website and the cookie has not expired, we and Google may detect that you have clicked on an advertisement and have been redirected to that page. Each Google Ads customer receives a different cookie. Cookies cannot be tracked by Ads advertiser websites. The information collected using the redirection cookie serves for generating redirection statistics for Ads advertisers using this functionality. Customers only receive information on the total number of users who clicked on the ad and were redirected to the website. However, they do not receive information that identifies users.

    Please change your browser settings, e.g. by blocking cookies from the “googleleadservices.com” domain, if you do not want your traffic to be verified.

    Bear in mind that you cannot opt out of the use of cookies if you wish to continue recording measurement data. If you have deleted all cookies in your browser, you must set the relevant cookie again.
  5. If you give your consent, we will use a “user action pixel” called “Facebook pixel”, i.e. a service provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”) on our website. We may use it to track users’ actions after they have viewed or clicked on a Facebook ad. This way we are able to track the effectiveness of Facebook advertising, something we use for statistical and market research purposes. The data collected in this way are anonymous for us, i.e. we cannot see the personal data of individual users. However, Facebook stores and processes such data, and we inform you of this to the best of our knowledge. Facebook may associate this data with your Facebook account and use the data for its own advertising purposes, as defined in Facebook’s privacy policy. You may prevent Facebook and its affiliates from displaying advertisements on and off Facebook.

    This consent can only be given by users over the age of 13. If you are younger, please ask your guardians to give such consent.

    If you wish to learn more about how Facebook ensures compliance with European data protection laws, click here.
  6. The tool is used to automate marketing by monitoring and building behavioural profiles. SALESmanago derives information about a contact’s website traffic from three main sources:
    • Monitoring cookies,
    • Visitor's IP address,
    • Additional HTTP/HTTPS protocol data.
      For further information on the operating principles and the scope of information collected, please click here.
  7. Our website uses Hotjar. It is an online tool which makes it possible to analyse the performance of website users. The knowledge obtained through analytics and reporting functions will help us to better manage the website, to more accurately meet user expectations and to quickly eliminate errors.
    The data processing is intended to evaluate the use of the website and compile reports on website activities, in particular for server quality improvement, for analytical and development activities and for activities checking website functionality. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the website operator’s legitimate interest. Hotjar collects data on IP addresses, network location, date of visit, operating system and browser type. 
  8. We use User.com, a comprehensive platform that enables the automation of marketing processes. This automation allows us to offer you the products you are likely to be looking for, to learn which website you have come to us from or to thank you for shopping in our shop.

§ 10. Changes to the cookie policy

  1. The Policy is reviewed on a regular basis and updated as necessary.
  2. The current version of the Policy was adopted on 5 April 2024 and has been in force since that date.